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“Like the broader retail market, Indigo continues to feel the impacts of the macroeconomic environment on consumer behaviour and costs, which compounded the headwinds from the ransomware attack,” CEO Peter Ruis said Wednesday during a call with analysts. Revenue totalled $1.058 billion, down from $1.062 billion in the prior year. The loss amounted to $1.78 per diluted share for the 52-week period ended April 1 compared with a profit of $3.3 million or 12 cents per diluted share in the same period a year earlier. The Toronto-based bookseller reported a loss of $49.6 million its latest financial year, which saw a cyberattack take down its website and payment systems and compromise the personal information of some current and former employees. said cooling consumer spending compounded the effects of a ransomware attack against the company in February, dragging down its earnings amid a board of directors shakeup. This report by The Canadian Press was first published March 8, 2023.Canadian retailer Indigo Books and Music Inc. It is still recommended that consumers contact local stores to ensure a specific product is in stock and available for purchase. March 8: The company's website appears to be back, although a notice suggests that the online inventory is in the process of being updated. The company says it's continuing to work closely with Canadian police services and the FBI in the United States in response to the attack. March 2: The company says the criminals responsible for the attack intend to make some or all of the data they have stolen available using the "dark web" as early as March 2. The retailer says it does not know the identity of those behind the attack, but says LockBit has been used by Russian organized crime groups, and it cannot be assured that any ransom payment would not end up in the hands of terrorists or others on sanctions lists.
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Indigo says its network was hijacked via a ransomware software known as LockBit. March 1: The company announces that it has decided not to pay the ransom in the cyberattack. In a statement on its website, the Toronto-based company says it has contracted consumer reporting agency TransUnion of Canada to offer two years of credit monitoring. 24: Indigo says the data of current and former employees was stolen in a ransomware attack. 22: Indigo announces that customers are now able to make purchases of "select books" online and browse other products.įeb. The retailer also unveils a new, browsable-only temporary online home.įeb. The company says its stores can now accept returns and exchanges, and its return policy has been extended for some cases. 17: Indigo says its investigation has found no indication that customer data was compromised by the cybersecurity incident. Its website remains down on Valentine's Day, a key retail event during the typically sluggish winter months.įeb. Plum reward points were also unaffected by the breach, Indigo says. The headquarters for Indigo Books & Music Inc. The company operates, an e-commerce retail destination, which sells books, videos. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Indigo Books & Music operates as a book retailer.
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14: The bookstore chain says customer credit and debit information was not stolen during the cyberattack, as it does not store the full numbers in its system. Find out what works well at Indigo Books & Music Inc. The retailer suggests customers monitor accounts and avoid clicking on suspicious emails or links.įeb. Indigo says customers should not log into any website that claims to be Indigo or for Plum rewards. The company says it can once again accept debit and credit cards in stores, but still cannot process gift cards or returns. 10: Indigo says it's continuing to investigate whether any data was breached during the cyberattack.
#Indigo books and music inc toronto update#
ET, the company shares an update saying it had experienced a cybersecurity incident and is working with third-party experts to investigate and resolve the situation.įeb. The retailer says its stores are open, but for cash transactions only. ET, Indigo says the company is experiencing "technical issues" and its website isn't available. The licence cancel date is September 3, 2009.
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The hack kicked Indigo Books & Music Inc.'s website and payment systems offline and compromised the personal information of some current and former employees.įeb. INDIGO BOOKS & MUSIC INC (License B50-3593692) is a business licensed by City of Toronto, Municipal Licensing and Standards (ML&S).
TORONTO - It's been one month since a ransomware attack hit Canada's biggest bookstore chain.
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